Privacy Policy

Last updated: [August 9^th, 2025]

At VETHUB, Inc. (“VETHUB,” “we,” “our”), safeguarding your personal information is a priority. This Privacy Policy (“Policy”) explains how we collect, use, and share information from individuals who use our platform, mobile applications, or related services (together, the “Site”), as well as from partners such as affiliates or collaborators. Please read it carefully.

By creating an account, using vethub.us, or engaging with any services that link to this Policy, you acknowledge that you’ve read and understood how we handle personal information. Updates to this Policy will be posted here, and where required by law, we will also notify you of significant changes. The effective date of updates will be reflected above.

1. Quick Overview

What We Collect – Most information is provided directly by you when you register, fill out forms, communicate with us, or interact with other users. We also collect data automatically (such as device information, IP address, or usage activity) and may receive details from trusted third-party partners.

Why We Use It – To run and improve our services, ensure account security, process payments, reduce fraud, personalize your experience, provide customer support, send marketing communications, and comply with legal obligations.

Retention – We keep your personal information only as long as needed for the purposes described, unless longer retention is legally required.

Children – The Site is intended for users 18 and older. Teens 13–17 may use the Site only under a parent/guardian account with permission. Children under 13 are not permitted.

Sharing – We may share personal data with service providers, business partners, law enforcement when required, and other users where interactions or transactions occur.

Storage & Processing – Information may be stored or processed by trusted vendors in locations outside your country, including the United States.

Cookies – VETHUB uses cookies and similar tools (tags, pixels, scripts) to improve your experience, analyze performance, and support marketing.

External Links – If you navigate to third-party websites from our Site, their privacy policies control what happens with your data.

Security – We apply industry-standard technical and organizational measures to protect data against unauthorized access, misuse, or loss.

Updating Your Data – You may review or update your account information through profile settings or by contacting us.

Contact – For privacy inquiries, reach us at: support@vethub.us.

2. Information We Collect

Information You Provide

When you register, create a profile, verify your identity, or participate in programs, you may provide:

Name, username, and contact details
Email, phone number, and address
Payment and billing details
Identification documents for verification
Profile information (education, skills, bio, media uploads)
Transaction history, communications, and feedback

Information Collected Automatically

We automatically gather:

Log data such as IP address, browser, device type, and language
Site activity including pages visited, searches, and interactions
Location data where applicable
Cookie and tracking data (see Section 9)

Information From Third Parties

We may receive supplemental details from:

Service providers (fraud prevention, identity checks, enrichment data)
Linked third-party accounts (e.g., Google or Facebook, if connected)
Marketing and advertising partners
Other users (e.g., referrals, reports, or invitations)

3. Basis for Processing

We use your information only where legally allowed, typically because:

You consented to a specific use
It is required to fulfill a contract with you
We must comply with a legal obligation
It supports VETHUB’s legitimate interests, such as improving services or preventing fraud

4. How We Use Your Information

Operate and maintain the Site
Verify identity and secure accounts
Enable communication between users
Provide customer support and resolve disputes
Improve and personalize services (e.g., recommendations, search ranking)
Prevent fraud, abuse, or violations of our Terms
Contact you with service updates, promotional messages, or surveys
Comply with legal and regulatory requirements

Marketing communications may be sent via email, app notifications, or online ads. You can opt out at any time using unsubscribe links or by contacting us.

5. Retention of Personal Information

We keep personal information only as long as necessary for business, operational, or legal reasons. This may include:

Meeting contractual obligations
Resolving disputes or enforcing agreements
Preventing fraud or misuse
Complying with tax or regulatory requirements

6. Children

The Site is not for children under 13, and we do not knowingly collect their personal data. If we learn we’ve collected such information, we will delete it. Parents may contact us if they believe their child has provided personal data in error.

7. Sharing Information

We share information only when necessary:

With other users (e.g., to complete transactions or display profile details)
With service providers (hosting, payment processing, security, analytics, customer support)
With law enforcement or authorities when legally required
With marketing partners and social media services (to promote VETHUB, subject to your choices)
As part of corporate transactions (mergers, acquisitions, or transfers)

8. Data Location

Data may be processed in multiple jurisdictions. We rely on trusted vendors and take steps to ensure your information is safeguarded regardless of location.

9. Cookies

VETHUB uses cookies and related technologies to:

Enable core site functions
Analyze traffic and usage
Personalize content and ads

You may manage cookie preferences in your browser, but some features may not work properly if disabled.

10. Security

We maintain security measures to protect your data, including encryption, monitoring, and access controls. While no system is 100% secure, we take steps to minimize risks. Users are responsible for safeguarding their account credentials.

11. Managing or Deleting Your Data

You can update or correct personal information in your profile. You may also request deletion of your account by contacting support@vethub.us. Some data may be retained as legally required or for dispute resolution.

12. Rights for U.S. Residents

Depending on your state of residence, you may have rights to:

Request access to the personal data we hold about you
Request deletion or correction of your data
Opt out of targeted advertising or data sharing with marketing partners
Designate an authorized agent to make requests on your behalf
Be free from discrimination for exercising your privacy rights

Requests will be verified using account details or additional documentation as needed.